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SERVQUAL
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Person
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PhDr. Tomáš Ruda Ph.D.
Academic staff at Faculty of Physical Education and Sport
16 classes
32 publications
Classes
class
Basics of financial markets
+2
PMNG001 |
Faculty of Physical Education and Sport
class
Practice
+1
PMNG103N |
Faculty of Physical Education and Sport
class
Economy, economics and management of sport
PMNG109C |
Faculty of Physical Education and Sport
class
World Economy
PMNG125 |
Faculty of Physical Education and Sport
class
Business thinking and Sport
PMNG135 |
Faculty of Physical Education and Sport
class
Managerial Economics
PMNG213 |
Faculty of Physical Education and Sport
class
Sport Governance
PMNG215 |
Faculty of Physical Education and Sport
class
Global Economics
PMNG216 |
Faculty of Physical Education and Sport
class
Professional Practice
+1
PMNG238N |
Faculty of Physical Education and Sport
class
Methodology of Assignment of Diploma Thesis
PMNG239NC |
Faculty of Physical Education and Sport
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Publications
publication
Tangibles as an indicator of service quality provided by a sport center
2021 |
Faculty of Physical Education and Sport
publication
Using the SERVQUAL Model in Prediction of Customer Satisfaction in Czech Fitness Centres
2018 |
First Faculty of Medicine, Faculty of Physical Education and Sport
publication
Quality of sport services provided for preschool children at MS Trencinska
2018 |
Faculty of Physical Education and Sport
publication
Service quality in sport: A case study of golf resorts in the Liberec region
2018 |
First Faculty of Medicine
publication
Servqual model used for prediction of customer satisfaction in Czech fitness centres
2017 |
First Faculty of Medicine, Faculty of Physical Education and Sport
publication
Conceptualization of Methods Designed to Evaluation Service Quality in Sport
2013 |
Faculty of Physical Education and Sport
publication
Customer Perception of Service Quality in Sport
2012 |
First Faculty of Medicine, Faculty of Physical Education and Sport
publication
Application of servqual to evaluate service quality in sports
2012 |
Faculty of Physical Education and Sport
publication
PROCESS OF PILOT STANDARDIZATION OF THE CZECH VERSION OF SERVQUAL QUESTIONNAIRE THAT EVALUATES THE QUALITY OF SERVICE IN THE FITNESS SECTOR
Publication without faculty affiliation
publication
Marketing Communication of Sports Organizations on Social Networks
2023 |
First Faculty of Medicine
Load more publications (22)
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