Abstract
This thesis concerns repeated returns of homeless people to social services. The phenomenon of returning is studied in persons, who in the period of 2007 - April 2012 used a shelter home in BBSSC in Salvation Army, left for commercial housing and after their departure they come back to BBSSC within one year as candidates for a social service.
This work finds out the factors which might have influence on the return rate and it suggests an introduction of processes which could reduce the return rate.