Publikace na 1. lékařská fakulta |
2015
Abstrakt
This paper deals with theoretical and practical aspects of submission, handling and investigation of complaints and the submission and processing of petitions in the Slovak Republic. In different parts of the paper we deal with taking complaints, membership of a public authority for dealing with complaints, investigations of complaints.
In the paper we pay attention to the content and performance of right of petition, as well as the procedure for filing and processing of petitions. We completed this paper about the graphical processing of the number of complaints and petitions in the health sector in 2007-2014.