Contracting-out for case management to enable young third country immigrant employment-related transition and the role of Public Employment Service and Private Employment service Agencies: The case of Czech Republic, Hungary and Poland
Abstract
This paper explores the role of public employment service and private employment service agency in contracting for welfare employment case management (job search assistance and counselling) service delivery implementation to enable unemployed young third country immigrant employment-related transition welfare from to all type of employment. Existing research pointed to contracting for welfare employment service delivery from public to private sector as a major trend of public employment service reform in Europe.
Czech Republic, Poland and Hungary are part of the expose model of such as privatization model in the CEE countries, given the enthusiasm to contract-out welfare services in general, assuming that private agencies are better off to meet consumers need, less bureaucratic, and produce better results in terms of efficiency, effectiveness, and accountability. Yet, private enterprise may either have too strong incentives to cut costs that can impair service delivery quality and government units with low administrative capacity challenges, transaction cost to monitor contracts, and asymmetry information limiting their capacity.
Based on a qualitative cross-country comparative case study with document and scholastic text, data are collected and analyze with document and content analysis technique. This paper concludes that open information to avoid conflict of interest, delegation of authority, and monitoring are valuable tools connecting public and private employment service agency to enable young third country immigrant employment-related transition from welfare to work.
The outcome point to employment service agencies in the transitional economy as multi-level actors negotiating young vulnerable people's pathways into societal participation. This is relevant to manage taxpayer's money in time where countries are still facing financial crisis with gross domestic product deficit and not every disadvantaged youngster are benefiting from this decentralized governance to take part in welfare sub production regimes (such as employment system)