Pain points and challenges of cores return management among German and French automotive aftermarket companies
Abstract
In the last years, circular economy is receiving increasing attention from politicians and business stakeholders worldwide including the automotive industry. Demand for the remanufactured spare parts for vehicles is forecast to grow in the following decade and one way to satisfy demand is to increase the efficiency and effectiveness of reverse logistics and core return management.
There is a need to identify potential problems and barriers for circular economy business in general, and to ascertain the specific obstacles in industries that go through marked changes. The aim of this paper is to help to fill in this gap and to gain knowledge and understanding of pain points and challenges perceived by French and German representatives from the automotive aftermarket when managing the return of cores for remanufacturing.
In-depth face-to-face and telephone interviews within 18 multiple-case studies were employed in both countries.