Soon, we will all have convinced ourselves that we knew all along what was going to happen. Hindsight bias is how our brain manages its scarce resources and protects us from losing faith.
The reality is that for the time being, both policy makers and business leaders have to keep making some of the biggest decisions of their lives under some of the worst uncertainty of their lives. In a previous article, we talked about how we can use resilience thinking to make better choices.
Today, we want to look at another crucial aspect: how can we ensure the legitimacy of our actions, i.e., reflect on how much support we can expect from the general public or our employees for what we are about to ask of them.