Abstrakt
The paper deals with intercultural work carried out to support mi-grants (i.e. foreigners legally residing in the Czech Republic), and its incorporation in the system of social services provided in the CR. The workers (mostly migrants) offer mainly assistance, con-sulting and interpreting services.
Since the intercultural workers are a relatively new occurrence in the Czech environment, the au-thor has chosen to describe first the targets of intercultural work. Relying on her experience of such work, she defines the compe-tencies that an intercultural worker needs to have and the roles he/she has to play within the system of social services.
The text is completed by the findings of research that the author undertook in personal contact with intercultural workers and the relevant institutions. Acknowledging demographic indicators, the author argues for the necessity of intercultural workers.