This study looks at the issue of online training of professional staff working in the Prison Service of the Czech Republic. The aim of the research investigation was to identify and analyse the use of online tools in continuing professional education.
Currently, new demands related to the advent of new technologies, globalisation, robotization, artificial intelligence and the turbulent social changes brought about by the COVID-19 pandemic are being developed. Education in the online environment appears to be an important and effective tool to enable employees to continuously develop their knowledge and skills.
The results of the research investigation illustrate the situation in online education immediately before the outbreak of the COVID-19 pandemic.