Abstract
Introduction: The concept of family-centered care is the same as in Western Europe considering the recommendations of professional societies. Valid tools for assessing patient satisfaction are available only for adult patients in Czech practice at a national level.
Our work focuses on creating tools for children themselves. Aim: To describe the process of creating the Czech version of the Child Care Quality at Hospital (CCQH) questionnaire.
Methodology: The questionnaire was developed and psychometrically verified in Finland. It is intended for children aged 7 - 11 years and contains 61 items.
The creation of the Czech version was carried out following the international guidelines for the transcultural transfer of the tools in healthcare. Results: A comparison of the research work with the questionnaire in the Czech, Finnish, Italian and Portuguese populations brings findings worthy of attention.
Czech research has shown that the tool contains problematic items. A discrepancy in translation appeared in seventeen items.
In the pre-test, young children had difficulties with abstract concepts, the length of the questionnaire and the complex assignment of questions rated on a 4-point Likert scale. Conclusion: As the main conclusion of our work is that undescribed problematic areas of the questionnaire have been identified so far and the research has thus shown specific requirements for similar tools intended for the Czech pediatric population.