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Enhancing the intercultural competences of health professionals

Publication

Abstract

This Report summarizes the needs of health professionals identified in our research in relation to intercultural education, with a focus on the increase in the number of Ukrainian refugee patients in the Czech health system.

The research showed that in the framework of the upcoming training programme, doctors and other health care professionals should acquire knowledge about the epidemiological profile of refugees, about the different approach to health, about the basic socio-economic conditions of refugees/migrants, about cultural differences. Intercultural health care training should include knowledge on non-discrimination and basic human rights in relation to health. Both migrants and refugees working in the health sector (doctors, nurses, translators, intercultural workers) should be involved in the implementation of intercultural training for doctors, nurses and other health professionals.

The implementation of a course to increase the intercultural competences of Czech health care professionals is in line with the model of migrant-friendly health care and will undoubtedly contribute to improving the quality of care provided to (not only) Ukrainian refugees, but to foreigners in general, and to making health care professionals more comfortable in providing this type of care.